🔹 BmariaTech Privacy Policy

Last Updated: 22/08/2025

Introduction

Bmaria Tech (“we,” “us,” or “our”) is committed to protecting the personal data of our customers and partners in accordance with the Nigeria Data Protection Regulation (NDPR) and other applicable Nigerian laws. This Privacy Policy explains how we collect, use, share, store, and protect your personal information when you purchase gadgets through our website, interact with our services, or use our offices and pickup locations in Nigeria.

By accessing or using Bmaria Tech’s website or services, you agree to the collection and use of your information as described in this policy. If you do not agree, please do not use our services.

1. Contact Information

For questions or concerns about this Privacy Policy or our data practices, please contact:

• Bmaria Tech
  
• Address: Lagos Office, Shop 57B Tochukwu Ezeanyi Plaza New Mandelas, Lagos Trade Fair Complex, Lagos, Nigeria
  
• Email: info@bmariatech.com
  
• Phone: +2348064675819
  

2. Scope and Applicability

This Privacy Policy applies to:

• Visitors to our website.
  
• Customers who register, place orders, or use our services.
  
• Individuals whose data we process in delivering our services, including shipping, delivery, marketing, analytics, and customer support.
  

3. Personal Information We Collect

We collect personal information necessary to operate our business, fulfill orders, and provide support. Categories include:

1. Identity & Contact Details
   
   • Name, email address, phone number, billing and delivery address.
     
2. Account & Authentication Data
   
   • Username and password (stored securely).
     
   • Profile information (e.g., saved preferences).
     
3. Order & Transaction Information
   
   • Order history: items purchased, date/time, quantities, prices.
     
   • Payment details: payment method type (credit/debit card, bank transfer, or mobile payment). We do not store full card details; trusted payment gateways handle sensitive payment information.
     
4. Logistics & Delivery Data
   
   • Delivery addresses, preferred delivery times.
     
   • Tracking updates and delivery confirmations.
     
   • Communication with logistics partners for delivery coordination.
     
5. Support & Communication Records
   
   • Customer support inquiries via chat, email, or phone.
     
   • Feedback, reviews, and product ratings.
     
6. Usage & Technical Data
   
   • Device identifiers, IP addresses, browser type, operating system, pages visited, clickstream data (cookies and analytics) to improve user experience.
     
   • Mobile app identifiers or push notification tokens (if applicable).
     
7. Marketing & Preference Data
   
   • Marketing consents and preferences for email/SMS promotions.
     
   • Referral information if you joined via a referral code.
     
   • Survey responses or feedback provided voluntarily.
     

4. How We Collect Information

• Directly from You: When you register, place orders, or communicate with us.
  
• Automatically: Through website usage, cookies, and analytics tools.
  
• From Third Parties:
  
  • Payment processors to confirm transactions.
    
  • Logistics partners for delivery tracking.
    
  • Publicly available sources or verification services to confirm contact details.
    
• From Referrals or Affiliates: If you use referral codes or links from partners.
  

5. Purposes and Lawful Bases for Processing

We process personal data for specific purposes and under lawful bases recognized by NDPR and Nigerian laws:

1. Contractual Necessity
   
   • To register and manage your account, process orders, coordinate deliveries, handle returns, and warranty services.
     
2. Explicit Consent
   
   • For marketing communications (email/SMS) about promotions, newsletters, or updates. You may withdraw consent at any time.
     
3. Legal Obligation
   
   • To comply with tax, accounting, and audit requirements in Nigeria.
     
4. Legitimate Interests
   
   • Fraud prevention and security: monitoring transactions to detect and prevent fraud.
     
   • Analytics and improvement: analyzing platform usage to optimize services and user experience.
     
   • Business operations: enforcing terms of service and improving features.
     
5. Vital Interests
   
   • In urgent cases, processing may be necessary to protect life or health.
     

6. Use of Cookies and Tracking Technologies

• Essential Cookies: Required for website functionality.
  
• Analytics & Performance Cookies: To analyze user behavior and site performance.
  
• Marketing Cookies: To tailor promotions or advertisements.
  
• Managing Cookies: Users can manage or disable non-essential cookies via browser settings or our cookie banner.
  

7. How We Use Personal Information

• Order Fulfillment: Verify orders, process payments, coordinate deliveries, and communicate status updates.
  
• Platform Functionality: Maintain user accounts, saved preferences, and wishlists.
  
• Customer Support: Respond to inquiries, manage returns/warranties, and maintain support records.
  
• Marketing & Promotions: Send targeted offers and newsletters to consenting users.
  
• Analytics & Improvement: Monitor and improve website performance and user experience.
  
• Fraud Detection & Security: Monitor for suspicious activity, secure transactions, and protect platform integrity.
  
• Legal & Compliance: Retain records for tax, accounting, and legal obligations.
  

8. Data Sharing and Disclosure

We may share personal data with:

1. Service Providers & Partners
   
   • Payment processors for secure transactions.
     
   • Logistics providers for order delivery and tracking.
     
   • IT & hosting services for secure website operations.
     
   • Marketing & analytics vendors for campaign analysis (under strict agreements).
     
2. Regulatory & Legal Authorities
   
   • To comply with Nigerian laws or respond to lawful requests.
     
3. With Your Consent
   
   • Third parties if you explicitly consent (e.g., integrated services or partner offers).
     
4. Anonymized/Aggregated Data
   
   • Market trends or analytics shared without identifying individual users.
     

We do not sell your personal data.

9. Cross-Border Data Transfers

• Bmaria Tech primarily processes data within Nigeria.
  
• Transfers outside Nigeria (e.g., cloud service providers) are secured with NDPR-compliant agreements and encryption.
  

10. Data Security

• Encryption: HTTPS/TLS for data in transit; encrypted storage where applicable.
  
• Access Controls: Role-based access and secure authentication.
  
• Secure Infrastructure: Regular audits, penetration testing, and vulnerability management.
  
• Employee Training: Staff trained on data protection and NDPR compliance.
  
• Incident Response: Procedures for detecting and reporting data breaches per NDPR guidelines.
  

11. Data Retention and Disposal

• Retention Period:
  
  • Orders & transactions: up to 7 years (per Nigerian tax/accounting requirements).
    
  • Account data: retained while active and for a reasonable period after closure.
    
  • Marketing consents: until withdrawn or as required by law.
    
• Disposal: Secure deletion of electronic data; shredding or incineration of physical records.
  

12. Your Rights Under NDPR

You have the right to:

• Access, correct, or delete personal data.
  
• Restrict or object to processing.
  
• Withdraw consent for marketing communications.
  
• Lodge complaints with Bmaria Tech or escalate to NITDA.
  

To exercise your rights: Contact us at info@bmariatech.com or call +234 [Insert Number]. Requests are handled within one month.

13. Children’s Data

Our services are intended for adult customers. We do not knowingly collect personal data from children under 18.

14. Third-Party Links and Integrations

Our website may link to third-party services (e.g., payment gateways, social media). We are not responsible for their privacy practices.

15. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements.

• Updated policy will have a revised “Last Updated” date.
  
• Users are encouraged to review periodically.
  

16. Contact & Complaints

For questions or complaints:

• Bmaria Tech
  
• Email: info@bmariatech.com
  
• Phone: +23464675819
  

Acknowledgment: By using Bmaria Tech services, you acknowledge and agree to this Privacy Policy.